FAQ

Yes. We offer all new clients the opportunity to book a FREE 15-minute video consultation (a $40-$60 value), with any one of our therapists. You can have a free consultation with more than one therapist at NKS if required, until you find the right fit. Please visit our booking page online to book. Email us at info@nkstherapy.com or give us a call at 416-745-4745.


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There are 4 ways to book a session: 1. Book securely and confidentially online using our online booking page; 2. Give us a call at 416-745-4745; 3. Fill out a contact form on our website and submit with your information; or 4. Email us at info@nkstherapy.com.


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Our fees start at $160 per session. Visit our Fees and Online Bookings pages for a detailed breakdown of services and associated fees. Your session fee depends on what type of counselling you are seeking (individual, couples/marriage, or family), the seniority of your therapist, and whether it will be virtual (video or telephone counselling) or in-person.


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Our services are frequently covered by many employer benefits and extended insurance plans. Check your individual policy closely to see if you have coverage for a Registered Psychotherapist in Ontario.  If you’re unsure what you are covered for, you can send us a screenshot of your policy and we can assist in helping you understand.


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Sessions at NKS are 60 minutes. (Most other clinics offer 50 minute sessions; we don’t believe in taking away 10 minutes of your time to do our notes). Sometimes longer sessions may be necessary (e.g. for couples/marriage counselling) and available upon request. Give us a call or talk to one of our therapists directly.


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A lot, actually! Our approach is to provide you with value from the moment you walk in for your first session. We believe therapy is collaborative, and we look to you to set the pace and explain in your own words what your issues and goals are. If you’re not sure, your therapist can help you figure out where to start and what the priority is for you, along with understanding how much you want to talk about without going too deep right away. We do a lot of listening, and ask a lot of questions in your first session, but you will leave with concrete feedback, tips and advice, and plan for what your future counselling sessions will focus on.


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Quite effective. In some cases, it’s been shown to be even more effective than in-person counselling (Maercker et al). Online counselling can be provided between any two spaces that are quiet, secure and private. This can include a private room at home, a closed meeting room or office at your place of work, a walk in an empty park, or even from a car. At NKS Therapy, we offer secure face-to-face video counselling via Jane App, and telephone counselling.

For more information on the benefits of virtual counselling therapy, and how we provide our services remotely at NKS, please read this article we created here.


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Fit between an individual/couple and their therapist is the most important factor toward successful therapy and long term positive change. Building a trusting and supportive relationship with you is our top priority. We customize our approach by carefully matching you with the right therapist here at NKS, based on the issues you want to work on, and the expertise and availability of our therapists. If for any reason you do not feel your therapist is the right “fit”, you can always let us know and we will transition you to another one of our team members.


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Many of our therapists are fluent in languages in addition to English such as Hindi, Gujrati, Romanian, and Hebrew. While the primary language we provide therapy in is English, our therapists are capable of communicating with you in the additional languages, which can assist you in feeling understood, and in establishing a good therapeutic bond, which is a key aspect of successful therapy.


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Change can happen after as little as your first session with us, because we provide you with active coping skills, tools, and strategies such as deep breathing exercises, progressive self-relaxation training, mindfulness, or homework exercises that can help you create short-term change to feel better straight away. Deeper and long-standing patterns of behaviour, habits, or personality issues may take a longer to change. The average number of sessions is 8-10 for most, however some of our clients have found benefit after a single session, while others enjoy maintaining their emotional health with us on a regular basis.


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“Qualifying” Psychotherapists are fully registered members of The College of Psychotherapists of Ontario (CRPO), and have completed their Master’s or Doctorate degree in Counselling/Clinical Psychology. The term “Qualifying” means they have yet to write the College board examination, and are also engaged in ongoing clinical supervision hours. Insurance companies will cover services provided by them (provided you have coverage for Registered Psychotherapist services in Ontario).


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All 3 can provide psychotherapy services. Psychologists can also assess and communicate a psychological diagnosis where necessary. Psychiatrists are medical doctors who can diagnose and/or treat patients on both a biological and psychological level. At NKS Therapy, all services are conducted by Registered Psychotherapists.


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